Linux Programmer / Technical SupportDate of posting:08 Nov
Eligibility : MCA, BE/B.Tech(CSE, EEE, ECE, IT, Electrical, Electronics & Instrumentation)
Location : Ahmedabad
Job Category : IT/Software
Last Date : 12 Nov 2013
Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview
Meditab Software India Pvt Ltd - Job Details
Qualification :
- BE/ B.Tech - ( CS/ IT/ IS/ ECE/ EEE)/ MCA candidates from 2012/ 2013 batches .
Percentage Cut off :
- 70% and above in UG/ PG
- 80% and above in 10th, 12th
1) Designation : Linux Programmer & Administrator
Job Description :
Job Description :
- Migrate operations from vmware to Linux.
- Working independently and making necessary decisions throughout the systems process within department guidelines
- Performing multiple tasks concurrently and responding to emergency situationseffectively
- Recognizing and resolving system related problems
Skills :
- Experience on Linux server and Linux programming.
Salary : INR 3.6 Lacs P.A
2) Designation : Technical Support - Level 1 / Level 2
Job Description :
You'll be part of the IT crowd if you work in the technical support profile, where you’ll be monitoring and maintaining the computer systems and applications. You’ll be at the very busy front-line, dealing directly with customers who have technical issues related to the software.
Job Responsibility :
Job Description :
You'll be part of the IT crowd if you work in the technical support profile, where you’ll be monitoring and maintaining the computer systems and applications. You’ll be at the very busy front-line, dealing directly with customers who have technical issues related to the software.
Job Responsibility :
- Providing client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
- Installing and configuring software and applications.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Logging client queries.
- Analyzing call logs to spot trends and underlying issues.
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritizing and managing many open cases at one time.
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
- Supporting the roll-out of new applications.
- Maintaining and monitoring the application functionalities.
- Following diagrams and written instructions to repair a fault or set up a sytem.
Skills Required :
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
- Experience with hardware and software issues.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
- Typing proficiency: 40-60 wpm
Salary : INR 3.6 Lacs P.A
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